Terms and Conditions of 4x4 and Camper Rental

 

Due to the unique nature of 4x4 and camper rental the following terms and conditions are applicable in conjunction with the standard TCH terms and conditions. ( add click through to Standard Terms & Conditions )

Standard Rates include:

• Unlimited kilometers / mileage for all vehicle types
• 100% insurance with R 1000 excess
• Living equipment as per list
• Full water tank and gas bottle(s)
• Nationwide road side assistance & phone help-line
• Extensive travel information pack
• Copy of Southern Africa Road Atlas
• Copy Camping Destinations Travel Guide
• Cleaning fee
• 14% VAT (Value Added Tax)
• Free transfers between depot and Airport or City Hotel at pick up and drop off

 

Minimum Rental Duration

Minimum rental period: 5 days. Vehicle rentals are calculated on a per calendar day basis, i.e. day of pick-up or drop off is always counted as a full day irrespective of what time it is collected or dropped off. A contract fee of R100.00 is charged on all rentals

 

Long-term Rental

TCH offers discounted rates for long term rentals. Please contact us directly for details.

 

Rental Locations (Vehicle collection and return)

• South Africa: Johannesburg, Cape Town
• Namibia: Windhoek
  

By special arrangement : Maun, Victoria Falls, Maputo, Dar es Salaam, and Nairobi

All branches are closed Christmas Day.

One Way Rental Fee

For all one way hires within South Africa ( JHB & CPT ) a one way fee of R3,500.00 is applicable. A one way fee of R 4,500.00 applies for all cross border one way hires (to Namibia - Windhoek and reverse).  A one way fee of R 5,000.00 applies for cross border one way hires to Maun – Botswana and reverse. 

License and Minimum Age

A valid national driver license is required. Non-English language national driving licenses must be presented in conjunction with an official translation or valid international driver’s license. The minimum age is 21 years.  A handling fee of R250.00 shall be charged on all traffic fines.

Standard Excess Policy

All 4x4 vehicles come with comprehensive insurance cover. In the event of a claim an excess of R 1000 is payable by the renter.
A handling fee of R500.00 is charged on all vehicle damages with all insurance claims.

IMPORTANT

The renter is fully liable for any damage to South Africa 4x4 vehicle or third party property if:

• The terms of the rental contract are breached.
• Damage to the vehicle is caused by careless, willful or reckless driving.
• Driving under the influence of alcohol or drugs.
• Driving on restricted roads.
• Water submersion or salt water damage caused through own fault.
• The vehicle is driven outside the specified countries without permission.
• Damage / Abuse to the clutch

 

Accidents

By law all accidents must be reported to South Africa 4x4 and the Local Police within 24hrs.  Failing to report accidents voids all insurance cover and the Hirer becomes fully liable for all costs.

• If the rental vehicle is involved in an accident and is not driveable, a replacement vehicle, may be collected from the closest branch.
• If the hirer requires a replacement vehicle to be delivered, then these charges will be for the hirers account.
• The hirer is responsible for the recovery of the damaged vehicle to the original rental branch.
• If the hirer is unable to take a replacement vehicle, no refunds for early termination of the contract will be considered.
• No refund of rental days lost will be considered during the period in which a replacement vehicle is being replaced.
• Should the hirer continue with a replacement vehicle then a new rental contract and insurance conditions will apply.

South Africa 4x4 / TCH reserves the right to apply the above conditions as they deem fit.

South Africa 4x4 offer the following two (2) options to reduce or waive the Standard Excess:

Excess Reduction 1

Road Restrictions

4x4 Vehicles are allowed to be driven on public bitumen / tar roads as well as on public recognized 4x4 tracks in South Africa, Namibia, Botswana, Mozambique and Zambia and Zimbabwe.  Special permission is required from South Africa 4x4 for full off road use and for use in other countries.  No Entry allowed into Malawi and Tanzania.  A cross border fee of R1000.00 applies for travel into Mozambique.

Repairs

Repairs of up to R 1,000.00 may be effected without authorisation and will be reimbursed. Amounts above R 1,000.00 require approval from TCH on-road assistance.

Vehicle Return

All vehicles must be returned with a full fuel tank.
 

Cancellation Fees

Fees in Percentage of Gross Rates if: When making your reservation a 25% non refundable deposit is required.

Change of Vehicle

If, for reasons beyond our control, the reserved vehicle is not available, we reserve the right to substitute a comparable or superior vehicle at no extra cost to the client. This shall not constitute a breach of contract and does not entitle the renter to any form of refund.

Taxes

All charges include 14% VAT in South Africa and 15% in Namibia. All rates and conditions are subject to change in accordance with changes in government taxes.

General

Any claims or legal action in connection with the provision of our services to the client will be governed by the laws of South Africa. Any claim or legal action against the suppliers is likely to be subject to the terms and conditions of our contract with them.

We reserve the right to amend quotes.

We reserve the right not to enter in a rental agreement.

Any problems experienced with a rental vehicle should be reported in writing during the rental period or at drop off. We accept no liability for any claims submitted thereafter.

Please make sure you have a copy of your driver’s license and identity document.

Please Note:

Rates and conditions may be subject to change. All pictures, illustrations and text are representations only. Variances could occur. The information provided is subject to change without notice.